Enterprise-Grade IT,
delivered worldwide.
Enterprise-Grade IT talent without enterprise hiring costs, backed by 15+ years of combined experience.
A technology partner built on experience
ResolveCloud brings together over 15 years of combined experience in IT and technology talent. We give businesses anywhere in the world a complete IT capability, strategy, architecture, security and day-to-day operations, delivered by a skilled global team around the clock, at 40–60% less than the cost of hiring internally. We own the risk: patching, monitoring, cyber security and compliance, handled so you don't have to think about it.
Three ways to work with us
Managed IT & Helpdesk Services
Your fully outsourced IT department: a responsive service desk your people can actually reach, plus Microsoft 365, Azure, security and backup, run end to end, so nobody loses hours waiting on IT.
Explore Managed IT & Helpdesk __ARR__Offshore IT Talent
Dedicated engineers and analysts on a simple monthly fee, who feel like part of your team.
Explore Offshore Talent __ARR__Co-Managed IT
We wrap around your existing IT team, overnight cover, overflow and project muscle.
Explore Co-Managed IT __ARR__Big-IT capability, without the overhead
Whatever your size, a handful of people or hundreds, we give you the kind of IT function usually reserved for the largest companies, without the headcount, the key-person risk or the cost.
- __CHK__Clear contracts, global standards, transparent billing, world-class delivery behind the scenes.
- __CHK__Named engineers and analysts who feel like part of your team, not a faceless queue.
- __CHK__A standardised Microsoft 365, Azure, security and backup stack for every client.
- __CHK__Predictable per-user pricing that beats hiring in-house.
A full IT team, for less than building one
Hiring in-house looks simple until you add it all up. One salary only ever buys one person, and around it sits a stack of costs that never appear on the job advert. ResolveCloud folds the whole lot into a single, predictable monthly fee, which is why most businesses spend less with us than they would building the same capability themselves.
One fee, a whole team
A salary buys a single hire. Our monthly fee gives you a team, from first-line support to senior engineers, for less than the cost of one experienced person on your own payroll.
No hidden on-costs
Employer's National Insurance, pension, recruitment fees, equipment, training and software licences all stack on top of a salary. With us they're already inside one number, with nothing to budget for separately.
No cover gaps, no key-person risk
When your one hire is on holiday, off sick or hands in their notice, you're exposed, and often paying twice to plug the gap. Cover, continuity and a senior escalation path are built into the service.
The result is straightforward: a stronger IT function than most businesses could hire for the money, without the overhead, the admin or the risk of doing it yourself.
Security-first, not security-optional
Most business breaches start with email and unpatched systems. We close those gaps as part of the service, not as an upsell.
- __CHK__Cyber Essentials / ISO-aligned readiness baked into how we configure and run your environment.
- __CHK__Email security, DMARC/SPF, anti-impersonation and phishing protection.
- __CHK__Backup and disaster recovery as standard, tested, not assumed.
Free email impersonation check
See in plain English whether criminals could send scam emails in your business's name. We read public DNS only, no logins, nothing stored, and give you a free report you can act on.
Ready to hand off your IT?
Tell us about your business and we'll show you what a world-class, globally delivered IT function looks like for your team.
Your outsourced IT department
ResolveCloud becomes your complete IT function, whatever your size. We run the helpdesk your people call, email or raise a ticket with, the cloud and collaboration platforms they work in, the devices in their hands and the security and backups that keep you safe, all under one predictable per-user fee, backed by 15+ years of experience and delivered 24×7.
Helpdesk
Reach us your way, phone, email or self-service ticket portal, all in one place. Friendly first-line and technical support that resolves the day-to-day issues fast, so you stop being the person everyone asks.
Microsoft 365
Email, Teams, SharePoint and licensing managed properly, secured, tidy and backed up, so collaboration just works.
Cloud
Azure, AWS or Google Cloud, plus Microsoft 365 and Google Workspace, we design, run and cost-optimise whatever you're on so it stays fast and secure without surprise bills.
Endpoint management
Every laptop and desktop enrolled, encrypted, patched and policy-controlled. New starters ready on day one, leavers locked out instantly.
Backup & DR
Automated, tested backups of your data and Microsoft 365, so a mistake, outage or attack is a recovery, not a crisis.
Cyber security
EDR, email protection, MFA and security-standard hardening as standard. We reduce the risk; you get on with business.
Monitoring
We watch your systems around the clock and fix many issues before you'd ever notice. We patch, we monitor, you stop worrying about it.
One accountable partner
One contract, one number to call, one team that owns the outcome across everything above.
We work with the tech you already have
We don't rip out and replace your IT for the sake of it. We work around the technologies you already have, then make clear recommendations towards a gold standard, the battle-tested tooling below, where it makes you more reliable, secure and cost-effective.
- __CHK__RMM, remote monitoring & management for patching and proactive fixes.
- __CHK__EDR, endpoint detection & response on every device.
- __CHK__Email security, DMARC/SPF/DKIM, anti-phishing and impersonation protection.
- __CHK__Backup, data and Microsoft 365 backup with tested recovery.
See what Managed IT & Helpdesk would cost for your team
Tell us your headcount and current setup, we'll be straight with you about the right approach and price.
Dedicated talent, expertly managed
This isn't a vague pool of "resources". You get named, dedicated engineers and analysts on a simple monthly fee, interviewed by you, embedded in your tools and processes, and managed under a clear contract with a senior escalation path. They feel like part of your team because, in every way that matters, they are, at a fraction of local hiring cost.
Pick the people you need
Dedicated IT Engineers
- __CHK__Own day-to-day support, fixes and changes across your environment.
- __CHK__Onboard new starters, manage devices and keep systems patched.
Service Desk Analysts
- __CHK__First point of contact for your staff's tickets and calls.
- __CHK__Triage, resolve and escalate cleanly, keeping SLAs on track.
Azure Engineers
- __CHK__Build, secure and maintain your cloud infrastructure.
- __CHK__Optimise cost and performance, and run migrations.
Microsoft 365 Administrators
- __CHK__Manage Exchange, Teams, SharePoint, licensing and policies.
- __CHK__Harden tenants and keep collaboration secure and tidy.
SOC Analysts
- __CHK__Monitor alerts, investigate threats and respond to incidents.
- __CHK__Tune detections and keep your security posture sharp.
Power Platform Developers
- __CHK__Build Power Apps, flows and dashboards to cut manual work.
- __CHK__Turn spreadsheets and email chains into proper tools.
Automation Engineers
- __CHK__Automate repetitive IT and business tasks end to end.
- __CHK__Scripting, integrations and pipelines that save real hours.
Not sure which?
Tell us the problem and the headcount you're considering, we'll recommend the right mix of roles.
Offshore, without the offshore risks
The reason "offshore" sometimes goes wrong is poor management and continuity. We build the safeguards in from day one.
- __CHK__Working-hours overlap with your day, plus 24×7 cover where you need it.
- __CHK__A senior escalation path, an experienced lead you can call when something's serious.
- __CHK__Continuity if someone leaves, documented work and a ready backup, so you're never stranded.
- __CHK__Clear contracts and accountability, you deal with ResolveCloud, end to end.
Tell us the role you need and your headcount
We'll shortlist dedicated people and set up the escalation and continuity around them.
We wrap around your IT team
If you already have internal IT people, you don't need replacing, you need backup. ResolveCloud sits alongside your existing team, taking the overnight cover, the overflow tickets and the big projects off their plate. They stay in control; we give them depth, cover and a team to lean on.
Overnight support
24×7 cover so your internal team isn't on call at 2am, and your business has eyes on systems while everyone sleeps.
Overflow support
When the ticket queue spikes, we absorb the overflow so your people aren't drowning and SLAs hold.
Project delivery
Migrations, rollouts and upgrades delivered by us, so your internal team can keep the lights on.
Escalation engineers
Senior Azure, M365 and infrastructure specialists on tap when your team hits something gnarly.
Security operations
SOC monitoring and incident response bolted onto your existing setup, without you building a security team.
Shared tooling
We plug into your stack and ways of working, co-managed, not parallel.
Co-Managed IT fits you if…
- __CHK__Your internal IT is overwhelmed with day-to-day tickets and can't get ahead.
- __CHK__You have no proper 24×7 cover, and key-person risk if your IT lead is off.
- __CHK__There's a backlog of projects that never quite gets started.
- __CHK__You want senior specialist skills occasionally, not a full-time senior salary.
Show us your current IT setup and backlog
We'll map where we can take pressure off your team fastest, overnight, overflow or projects.
Could criminals send scam emails in your name?
Most attacks on businesses start with email. If your domain's DMARC, SPF and DKIM records aren't set up properly, scammers can impersonate your company to your own customers and staff, fake invoices, fake requests, real losses. Enter your domain for a free, plain-English report. We read public DNS only: no logins, nothing stored, nothing to pay.
Experience you can build a business on
We started ResolveCloud because too many businesses are stuck between two bad options: an overstretched single IT hire, or a faceless provider that treats them like a number. We bring something different, real expertise and accountability, with the cost and scale of a global delivery team.
Who we are
ResolveCloud was founded by a team with over 15 years of combined experience across IT and technology talent. That mix is deliberate: we know how to find genuinely good engineers, and we know how to run technology that businesses depend on, for clients around the world.
How we deliver
Experienced leadership owns your account, architecture, security governance and strategy. A skilled global delivery team handles the operational work, giving you genuine 24×7 coverage at a fraction of in-house cost. You always have a clear point of contact and a clear contract, the global delivery sits neatly behind it.
Who we work with
Recruitment agencies, professional services firms, charities, education providers, and businesses of every size and sector, anywhere in the world, that want dependable IT without building a department. If that sounds like you, we'll fit.
What we value
- __CHK__Reliability, boring, dependable IT is the goal.
- __CHK__Transparency, clear pricing, clear contracts, no jargon.
- __CHK__Security-first, protection built in, never bolted on.
Let's talk about your IT
Tell us where you are now and where you want to be. We'll be honest about how we can help.
Tell us about your business
Share a few details and we'll schedule a consultation to talk through your IT, your team and where ResolveCloud fits. No hard sell, just a straight conversation.
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